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Privacy Policy
ARM BIOTECH LAB PTE. LTD., Singapore, 2020
This Privacy Policy (the "Policy") is intended to inform you about how ARM BIOTECH LAB PTE. LTD. and its satellite site ("ARM BIOTECH," "we," "us," or "our") may collect, use, share, and secure the personal information that you provide to us through our website and by using our products and services.

We treat all personal information as confidential, both as required by law and as required by professional ethics. We do not share personal information with any third party outside our organization, except as necessary to operate our business, fulfill a customer's request, as required by law, or as set forth in this Policy. When it is necessary for us to share personal information with third parties for any of these reasons, we ensure that the third party has appropriate privacy practices in place, to treat this information with the same level of confidentiality that we would.

1. Information We Collect or Receive
We collect or receive the following types of personal information (that is, information that might individually identify a specific person) for our business when we have an appropriate basis:

1.1 Information You Voluntarily Choose to Provide
Contact information that customers and potential customers give to us so that we can contact them with information about our products and services, and so that we can provide these products and services when contracted to do so.

1.2 Information Collected Automatically When You Use Our Website
We are the sole owners of the information collected on this website (the "Site"). We collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us.
Unless you ask us not to, we may contact you via email in the future to tell you about new products or services or changes to this Policy.

ARM BIOTECH may also collect or receive information about how individuals access the Site. This information may include internet protocol (IP) addresses (or the DNS name associated with it) of the individual's device, the web sites the user visited immediately prior to and upon exiting this Site, and the browser software the individual is using to access the Site. This information is used in to administer our systems and the Site, and to make improvements to and protect the Site.

ARM BIOTECH may use cookies and other technologies on the Site to enhance or improve user experience, including customization of content. A cookie is usually text data that a website transfers to the individual's browser from a web server that is stored on the individual's device. Cookies can be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Site.

1.3 Information We Receive from Others and through Our Processes
Protected health information associated with clinical specimens that are submitted to us for biochemical analysis. We have appropriate procedures to protect the privacy and security of this information while fulfilling our customers' requests for analysis and reporting from clinical specimens.

Biochemical information that we have obtained from our analysis of samples of blood or other specimens were sent to us under contracts to perform this testing. We may use aggregated, de-identified biochemical information from these samples for further scientific research and statistical purposes, in accordance with applicable laws. We do not use biochemical information from these samples to identify or reach back to an individual unless we have their prior consent to do so.

We also obtained contact information about potential customers from third parties. ARM BIOTECH may also obtain limited personal information about potential customers from other businesses. This information could include your name or company name, phone number, and email. ARM BIOTECH processes that information in order to further its legitimate business interests, including sending you communications about our products and services. You may choose to opt out of those communications at any time as further described in this Policy.

2. How We Use and Share Information
With respect to the personal information that ARM BIOTECH collects from you, ARM BIOTECH acts as the controller of your personal information. In this capacity, we only collect, use, share, store, or otherwise process your personal information when we have an appropriate basis. For example, we may process your personal information as necessary to provide the services you request, or to enforce or fulfill our obligations under our terms of use that apply to your engagement with this Site. Additionally, your personal information may be used for legitimate interests (such as providing and improving the products and services, communicating with you, and improving the user-experiences) if doing so is consistent with your rights and appropriate to the context, and to comply with legal obligations. We will retain your personal information so long as reasonably necessary to fulfill these purposes.

ARM BIOTECH may share personal information with service providers, affiliates, contractors, and other third parties who help us perform services such as managing communications, administering the Site, or conducting our business. We permit these third parties to use personal information as needed to deliver services or comply with law.

We will share personal information in the event we sell or transfer all or a portion of our business assets, such as during a merger, acquisition, liquidation, or bankruptcy.
In limited cases, we may share information with other parties if appropriate to respond to your request or inquiry. We also may share personal information if we have a good faith belief that doing so is necessary to comply with law, respond to a legitimate request from law enforcement or other government body, to protect our interests or the health and safety of others, or to enforce our terms of use for this Site.

3. Your Choices
You may visit and browse our Site without providing any personal information, and you can always choose not to provide us with the personal information we request. However, choosing not to provide us with certain information that we request may prevent you from accessing or using certain portions of our Site.

If you would like to manage cookies used by this Site, the "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. Some browsers incorporate a "Do Not Track" feature that, when turned on, signals to websites and online services that you do not want to be tracked. Our site responds to Do Not Track signals.

You may opt out of any future contacts from us at any time by contacting us through one of the methods listed at the bottom of this Policy.

In addition, you can use the contact information at the bottom of this Policy to do the following at any time:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Express any concern you have about our use of your data.
• Have us delete any data we have about you.

Please note, however, that under Singapore law for clinical laboratories, if we performed a clinical test on a sample of your blood or other specimen from you (per request from you or your medical team), we must retain your test information.

When ARM BIOTECH acts as a controller, ARM BIOTECH offers individuals the opportunity to choose (opt out) whether Personal Data is (i) to be disclosed to a non-agent third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individuals. Individuals will be provided with clear, conspicuous, and readily available mechanisms to exercise their choice.

For Sensitive Personal Data, when ARM BIOTECH acts as a controller, ARM BIOTECH will give individuals the opportunity to affirmatively express consent (opt in) if such information is to be (i) disclosed to a third party or (ii) used for a purpose incompatible with those for which it was originally collected or subsequently authorized by the individuals through the exercise of opt-in choice. ARM BIOTECH will treat as sensitive any Personal Data received from a third party where the third party identifies and treats it as sensitive via a Controller or Agent contract with ARM BIOTECH.

4. How We Protect Personal Information
We take precautions to protect your personal information, including applying reasonable and appropriate administrative, physical and technical safeguards that are designed to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved and the nature of the personal information.

5. International Transfers
As part of our international operations, we may transfer personal information to any jurisdiction where we do business. When you use our Site or services, you acknowledge that we may transfer information about you as described in this Policy.

We will transfer your personal information for any of the purposes identified in this Policy to our subsidiaries, affiliates, and service providers that may be based outside of the jurisdiction where you are located. The laws in those jurisdictions may not provide the same level of data protection compared to the laws in your country. However, we will treat your personal information as subject to the protections described in this Policy.

6. Updates to Our Privacy Policy
We encourage you to periodically review this page for the latest information on our privacy practices. When warranted, we will try to provide additional notice of specific changes to this Policy, either by attempting direct communication with you and/or by posting on our Site.

7. How to Contact Us
To contact ARM BIOTECH with questions about this Policy, please use one of the contact methods below:
• Complete the Contact Form: